FAQ

We offer a wide range of kitchen tools and accessories, including aprons, blenders, cheese slicers & knives, citrus squeezers, coffee & tea accessories, cookware, cutting boards, frying pans, hand towels, kettles, kitchen containers, kitchen knives, kitchen textiles, kitchen utensils, knives & scissors, mortars & pestles, other kitchen appliances, and oven mittens.

Yes, we pride ourselves on offering premium kitchen tools that are both durable and high-quality. Our products are designed to withstand the rigors of daily kitchen use.

We offer two shipping options: Standard Shipping via DHL or FedEx, which takes 10-15 business days after dispatch and costs $12.95, and Free Shipping via EMS for orders over $50, which takes 15-25 business days after dispatch.

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

Yes, we ship worldwide, except to Asia and some remote areas. If you have any questions about shipping to your location, please contact our customer service team.

If you are not satisfied with your purchase, you can return it within 15 days of receiving the product. Items must be in their original condition and packaging. For more details, visit our Returns Policy page.

To initiate a return, please contact our customer service team at [email protected] with your order details. We will guide you through the process.

We accept Visa, MasterCard, JCB, and PayPal.

You can update your account information by logging into your account on our website and navigating to the “Account Settings” section.

You can reach our customer service team at [email protected] or visit our store at 271 Wright Court, Kansas City, US 64101.

Yes, we offer a newsletter to keep you updated on the latest trends, tips, and exclusive offers. You can sign up on our website.